Builders FirstSource

Good place to shop. The staff that I dealt with were knowledgeable and friendly, with their prices being very competitive. Highly recommend them.

Very nice staff. Easy to work with.

They're building supplies store They have a fairly decent display area and personnel are friendly and helpful.

I wasted 11 weeks of time trying to get interior doors and a storm door ordered from Builders FirstSource. When you are told by the employee "I'll look into it and get right back to you" don't expect a phone at all. The excuse for our order never being followed up on was that Zack, our salesman, was out because his wife had a baby, and they are shorthanded. But when Zack was back in he told me again "I'll look into it and get right back to you"..... I'm still waiting for that phone call.... Take a look at the reviews for FirstSource and then compare the reviews for Modern Builders. That will tell you who you should deal with from the start! I wish that I had seen the reviews 11 weeks ago. I wouldn't have wasted any time at FirstSource and my doors would have been installed by now had I originally gone to Modern Builders. Modern Builders matched stain and ordered my doors yesterday on my first visit there...... as I waited for that phone call from Zack from FirstSource regarding the stain match. :/ Apparently Modern Builders are not shorthanded, or maybe it is that they just make time for their customers. I always follow up elsewhere with a good review when I leave a poor review, as I don't feel it is fair to only review when there are problems. Modern Builders will be getting the good review.

Met with design person to draw up plans for deck. Designer said it would take 2 weeks to get done. After 3 weeks and no return emails, contacted designer by phone. Now told designer doesn’t have time to draw up and my hopes to have deck done are 3wks behind schedule at least. Very disappointing.